Amazon Web Services, a cloud computer service that powers many of the internet’s most popular apps and websites, is recovering from a major outage that disrupted online activity around the world for several hours on Monday.
According to Downdetector, a website that tracks online outages, users of apps such as Snapchat and WhatsApp and major websites, including Amazon, began reporting service disruptions shortly after 3 a.m. ET.
Amazon said that it was “investigating increased error rates and latencies for multiple AWS services in the US-EAST-1 Region” and that it was actively working to resolve them.
By 6:35 a.m. ET, the company said that the issue had been “fully mitigated” and that most services “are succeeding normally now.”
It’s unclear what caused the outage, though there were no indications it was due to a cyberattack.
Amazon Web Services, along with Google and Microsoft, provide most of the world’s cloud computing infrastructure.
Among the other apps and sites reporting outages Monday were Apple TV, Hulu, Netflix, DoorDash, Coinbase, Fortnite, the New York Times, Reddit, Ring, Verizon, Venmo and Zoom.
While most of the apps and websites that were experiencing disruptions are working normally, Amazon said in an update that there could be some lingering delays.
“Some requests may be throttled while we work toward full resolution,” the company said.
