These boundaries, she pointed out, “are defined by our choices, are essential for purposeful and responsible deployments, freeing us to explore AI’s full potential without fear of misuse. Leaders must prioritize training that empowers employees to understand when and how to use AI, while technology providers build these boundaries directly into their solutions, giving customers the confidence to innovate, especially in high-stakes areas like HR and finance.”
The release noted that finance professionals in particular see big potential in agentic AI: “With the industry facing a shortage of CPAs and finance professionals, more than three-quarters (76%) of finance workers believe AI agents will help close the gap and only 12% are worried about job loss. The top uses for AI agents in finance include forecasting and budgeting (32%), financial reporting (32%), and fraud detection (30%).”
The report was based on a survey conducted in May and June of this year among 2,950 full-time decision-makers and software implementation leaders across North America, Europe, Middle East, and Africa (EMEA), and Asia-Pacific (APAC).